Our Staff

Mike Harris

Mike is a third-generation licensed funeral home director and worked in his family’s funeral home for over 20 years. When Mike lost his two beloved Rottweilers, Hannah and Luke, he discovered the lack of professionalism and dignified care that was available. Mike decided there was a need in the industry that he could fill.

His loss became a dream. Given his education, training, experience, and family heritage, Mike knew it was his responsibility to improve the quality of end-of-life pet care. He started Pets at Peace by Harris Funeral Home in 2009 and given its immediate success, was able to launch Pet Passages^® in 2011. It has grown into a nationwide franchise that has truly set the highest possible standard of dignified, quality care for the pet funeral and cremation profession.

Andrea Dunadee-Harris

Andrea’s journey to Pet Passages^® started out as a recipient of the kind and compassionate care that Pet Passages^® offers. When she was faced with the difficult decision to euthanize her dog, she found great comfort and professionalism from Pet Passages^®. It was through this experience that she discovered her true calling and passion: helping others through their incredibly difficult time.

Andrea has taken great pride in growing the Pet Passages^® brand and being an advocate to build new relationships with customers and veterinary partners. She is heavily involved in all new franchise development, training, sales, and marketing. Andrea is passionate about ensuring the business runs efficiently while simultaneously elevating the human experience and being there for grieving families.

Julie Heberle

As a lifelong resident of Macedon NY, Julie has finally found her true passion here at Pet Passages^®. All her life she has been a loving pet owner and rescuer to her dogs, horses, goats, cats, and many more. Julie’s aspiration to help and care for others’ pets and their pet parents is what she strives to accomplish every day.

As a veteran of The United States Army, her work ethic and determination for her career shines through at Pet Passages^®. Her background in management and customer service are also monumental attributes she displays daily for our pet families and her fellow employees.

Raising her 17-year-old daughter and the devotion to her family is what makes her such an asset to the company, pet families, and their pets that she cares for. When Julie is not on duty at Pet Passages^®, her focus is on her family, friends, animals, and the Buffalo Bills!

Lynnette McMahon

Lynnette has worked in the veterinary field since 2015, providing compassionate care across general practice and emergency medical settings. In 2019, she became a pet crematory operator, transitioning into the specialized field of pet afterlife care where respect, precision, and dignity guide her work every day.

She joined Pet Passages in 2025, bringing more than a decade of hands-on veterinary experience and a heartfelt commitment to honoring pets and supporting the families who love them. Lynnette believes every pet deserves to be cared for with intention and reverence, and she treats each one entrusted to her with the same tenderness she would give her own.

When she’s not at the crematory, Lynnette can be found outdoors exploring nature. She loves hiking, camping, and embarking on new adventures with her dog, Sky, by her side.

Corin Kirchgraber

Corin joined Pet Passages in March 2025, bringing a dynamic mix of caregiving experience, creativity, and communication expertise to the team. She began her career working alongside Lynnette McMahon at the former Veterinary Specialists & Emergency Services (VSES) in 2015, a few years after completing her bachelor’s degree in interpersonal communication and psychology at SUNY Brockport. Her work in the veterinary emergency field helped shape her compassionate approach to supporting families during emotionally challenging moments.

In 2018, Corin stepped away from the veterinary world to focus on raising her son Luke, embracing the role of stay at home mom. During that time, she explored media advertising, collaborated on brand deals, and managed advertising campaigns and creative partnerships. Corin returned to hands on caregiving in 2025 after being referred to Pet Passages by Lynnette, reconnecting her to meaningful work with pet families.

Outside of work, Corin is known for her artistic spirit and love of storytelling. Halloween lives in her world year round, along with a passion for horror movies, books, and anything that sparks imagination. She loves painting, crafting, tackling DIY projects, and turning creative ideas into reality. Her greatest joy is spending time with her son, cheering him on at his after school activities, sports, and school events.

At home, Corin’s family includes her beloved fur companions: Tater Tot, her hound mix who keeps life interesting, and her cats Luna, Ned, and Sally.

Christian Banks

Christian is a dedicated member of the Pet Passages team who brings both experience and heart to his work. After spending four years at the Pet Passages Melbourne location, Christian was ready for a fresh start and welcomed the opportunity for a geographical change in 2025. While he admits the weather in New York doesn’t quite compare to the sunshine of Florida, he has embraced his new home and the meaningful work that continues to connect him to families and their beloved pets.

While his responsibilities include care center duties, Christian primarily focuses on pet transportation and serves as a steady, trusted presence in the field. Christian regularly visits veterinary offices to assist with compassionate transfers and also provides home pick-ups, meeting pet parents directly when they need support the most. Whether arriving at a clinic or a family’s front door, he treats every pet with dignity, respect, and sensitivity.

Christian believes that being part of a team that honors pets and their families is not just a profession – it is a purpose he carries with pride.

Sky

Sky is the Care Center Pup and a beloved part of the Pet Passages team. She relocated to Rochester from Georgia, bringing her southern charm and sense of adventure with her. As Lynnette’s loyal companion and self-appointed “right hand gal,” Sky plays an important role in daily operations, offering comfort, comic relief, and endless moral support.

Visitors can often find her in the Care Center greeting families and team members, supervising behind the scenes, or riding along on the road with Lynnette as they transport pets with care and respect. Sky believes every journey is better with a co-pilot, especially one who enjoys car rides, belly rubs, and spreading kindness along the way.

Her specialties include emotional support, adventure-readiness, and reminding everyone to pause for the moments that matter most.