On sept 24th our beloved cat “cookie dough” passed away (he was 16yrs old) we called a couple places and got nowhere. We called pet passage and spoke to kim and she was so nice showed much needed compassion she explained the prices and process clearly, we knew cookie was in good hands with pet passage, and we were so pleased and impressed with them and what nice box cookie came back in that we asked for boxes for our other 3 past pets (sassy sue. Maximus. An miss kitty) and they will all have their names on the boxes as cookie dough does. And pet passage did not even take care of them. We have no more pets but if we did pet passage would be the place we would call again. We highly recommend pet passage for all your cremation needs. Thank you to kim and the staff?